Effective Date: 18th October 2025
Contact Email: support@kazimallkenya.co.ke
1. Introduction
Welcome to KaziMall Kenya, an online marketplace that connects buyers, sellers, and service providers across Kenya.By using https://kazimallkenya.co.ke, you agree to these Terms of Service (“Terms”).If you do not agree, please discontinue using the website.—
2. Eligibility
You must be at least 18 years old to register or post listings.By using our site, you confirm that all information you provide is truthful and accurate.
3. Account Registration
You may need to create an account to access certain features.You agree to:Provide correct and up-to-date informationKeep your password privateTake responsibility for any activity under your accountKaziMall Kenya may suspend or close accounts that violate our terms or misuse the platform.—
4. Acceptable Use
You agree to use KaziMall Kenya responsibly and for lawful purposes only.You must not:Post misleading, false, or harmful informationUpload offensive or prohibited contentAttempt to access data without permissionEngage in fraud or any activity that harms othersWe may remove content or restrict access if necessary to protect users or maintain platform integrity.
5. Listings and Content
When creating listings, you are responsible for ensuring all details are accurate.You grant KaziMall Kenya the right to display, promote, and share your listings within our platform and related channels to improve visibility.We may remove any listings that are found to be misleading, fraudulent, or inappropriate.—
6. Payments and Transactions
If your transactions involve payments:Use secure and trusted payment methods onlyKaziMall Kenya is not directly involved in payment disputes between usersAny refunds or disagreements should be resolved between buyer and seller, although we may assist when possible.
7. Intellectual Property
All materials on KaziMall Kenya, including text, design, graphics, and logo, are the property of KaziMall Kenya.You may not copy or use them without permission.You keep ownership of your listings and uploaded content, but you grant us limited rights to show or promote them within our marketplace.
8. Limitation of Liability
At KaziMall Kenya, we aim to maintain a safe and reliable platform for everyone.However, because user listings and interactions occur independently, we cannot monitor every transaction.We are not liable for losses arising from:Miscommunication or misunderstanding between usersUncompleted transactions or inaccurate listingsTemporary downtime, errors, or interruptions of serviceThat said, we are committed to:Responding quickly to reported issuesRemoving fraudulent users or listings when identifiedSupporting users where possible within our capacityYour use of KaziMall Kenya is at your own discretion, and we encourage all users to communicate clearly and verify details before proceeding with any transaction.
9. Account Termination
We reserve the right to suspend or delete any account that:Violates these TermsPosts harmful or illegal contentEngages in fraudulent or abusive activityYou may close your account at any time by contacting support@kazimallkenya.co.ke.
10. Privacy and Data
Your privacy matters to us.Please review our:Privacy PolicyGDPR PolicyThese explain how your personal information is collected, stored, and used.
11. Updates to These Terms
We may revise these Terms from time to time.Updates will be posted on this page with a new effective date.Continued use of our website means you accept the updated terms.
12. Contact Information
If you have questions or concerns, please reach us at:
📧 support@kazimallkenya.co.ke